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26th May 2018 - We have experience of supplying vehicles since 1992 so why not give us a call for a first class service today? Call 01332 843005 today!

New Star Leasing: Terms and conditions

These terms and conditions apply between you and New Star Leasing (New Star) for the acquisition via various funding options of UK vehicles listed on our website, and is supplied by recommended dealers/manufacturers.

Orders

Your order of a vehicle from the New Star website is an offer by you. All orders are subject to acceptance by New Star, availability, price changes and the payment of a deposit in accordance with your accepted order. If the vehicle you have ordered is not available, New Star will contact you by email or telephone to provide possible alternatives. If the vehicle is available and New Star accepts your offer then New Star will contact you to request payment of the deposit in accordance with your accepted order.

Prices

The leasing rentals quoted exclude VAT. The buy now cash prices include VAT and all additional on the road charges... Prices also include delivery by the dealer to your chosen UK mainland destination, number plate, Road Fund Licence for the term ( if applicable ) and Vehicle Registration Charge.

New Star reserves the right to change the price either before or after New Star accepts any order. New Star shall notify you of such a change and you have the right to cancel your order if the change is not acceptable.

Prices on the web site are for information purposes only and do not constitute an offer by New Star capable of an acceptance by you.

Upon agreement by both parties and the relevant order form accepted by you, and after finance acceptance has been confirmed, a non refundable deposit will be requested and taken by bank transfer or cheque.

Specification and Images

The vehicle specifications displayed on the web site should only be used as a guide and no purchasing decision should be made without verification of the latest data from either New Star, the manufacturer or franchised dealer. All images on the web site are for illustration purposes only.

Delivery/Registration

Upon receipt of correct finance documentation and any balance of monies New Star will arrange delivery of the vehicle to your chosen destination.

Local registrations of vehicles are not possible.

Delivery dates are subject to change by the manufacturer.

Statutory Rights

Nothing in these conditions shall affect your statutory rights.

New Star is committed to customer service. Should you have any complaint about the New Star service, we will endeavour to resolve them in a fair and effective manner.

Please inform New Star by email at sales@newstarleasing.co.uk should you have any complaint about our service. We are committed to acknowledging your complaint within 48 hours of receipt and undertaking all reasonable efforts to resolving it promptly under the circumstances. We will provide you with a time scale for resolving the dispute and keep you regularly updated with its progress.

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