Selected all your options? Now click here >>
Quick contact

Quick contact

Contact us Quote Newsletter subscribe
20th Feb 2018 - We have experience of supplying vehicles since 1992 so why not give us a call for a first class service today? Call 01332 843005 today!

Frequently asked questions

What types of vehicle can you arrange funding for?

We can arrange finance for any make and any model of vehicle, from Smart Cars to Maserati's. If you don't see the car you're looking for on our web site, simply complete our quote request form for a free, no obligation competitive quote.

Where do your vehicles come from?

All of our vehicles are supplied to you direct from the relevant UK main dealer network.

Do I need a maintenance contract and if so, what is included?

We tend to recommend that maintenance is only considered when your annual mileage exceeds 20,000 miles per annum. The maintenance option covers all routine servicing and maintenance costs as well as replacement of fair wear and tear items. Essentially, any item that isn't covered under the manufacturers warranty should be covered by the maintenance agreement (with the exception of damaged/missing items or punctures). You can take to any franchised dealer or reputable independent garage.

What happens about insuring the vehicle?

You or your company must comprehensively insure the vehicle for the duration of the contract. Most insurance companies are familiar with leasing and therefore should not be a problem obtaining. The vehicle will be registered with the funder as the "owner" with you classified as the registered "keeper".

Is roadside assistance included in the contact?

Yes it is, our vehicles include between 12 Months to 3 Years depending on the relevant manufacturer.

What if I want to hand the vehicle back early?

All contracts state that an 'early termination fee' is payable if the vehicle is handed back early. This is based on the market value of the vehicle when you want to end the contract, the mileage covered and the number of months left for the contract to run. Unfortunately the parameters are different for each funder and far too complicated to list. An early termination figure can be obtained at any stage during the contract & will be valid for 28 days.

Will I be able to purchase the car at the end of the contract?

Most of our funders offer the option to purchase at the end of the contract. The figure is based upon the mileage covered & market value of the vehicle at that time. You will have to wait until 2-3 Months prior to the contract termination to obtain an exact figure. More often than not the costs for collection, valeting, remarketing & resale are taken into consideration, thus presenting you with a fairly attractive proposition, considerably less than the guideline prices for used cars.

What condition does the vehicle have to be returned in?

All of the leasing companies/funders that we use abide to the BVRLA guidelines, visit www.bvrla.co.uk for a detailed overview of the industry standard Terms and Conditions. We can send you a copy of the wear and tear guidelines prior to making any decisions or returning contracts.

Will you come to collect my car at the end of contract or do I have to return it?

Your vehicle will be collected at the end of contract, we will be in touch to make all of the arrangements for you. It can be arranged for collection from any UK address in most instances.

Are there any additional costs or fees other than those advertised on your website?

In most cases there will be a nominal admin fee - other than that there are no additional costs.

I'd like to get the ball rolling on one of your deals, what do I need to do?

We find most people prefer to start talking at this stage (if they haven't already) - so please call us on 01332 843005, or email us at sales@newstarleasing.co.uk or send us your contact details on our enquiry form and we will call you.

How do I keep track of my order?

We will keep you informed throughout the process.

Have we answered all of your questions?
Anything you're still not sure about?
Don't want to speak to a salesperson but have a quick question to ask?

email info@newstarleasing.co.uk and one of our friendly customer care team will contact you.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. However, if you would like to, you can change your cookie settings at any time. Close this message.